PRIVACY POLICY

Fulcrum Network, Inc. and Fulcrum Course Creation (“Company,” “we,” or “us”), respect your privacy and are committed to protecting it through this Privacy Policy. This Privacy Policy governs y our access to and use of fulcrumcoursecreation.com, including any content, functionality, and services offered on or through fulcrumcoursecreation.com (“the Website”), whether as a guest or a registered user.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us via email to support@fulcrumnetwork.com.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before using the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our Websites. The date the policy was last revised is shown at the bottom of this page. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

When You Visit Our Website

You are free to explore the Website without providing any information about yourself. When you visit the Websites or request information from us we request that you provide Personal Information about yourself. 

Personal Information

You can generally visit our Site without revealing any personal information about yourself. We may, however, collect any information you voluntarily choose to enter or submit to us on our Site when you contact us or register to use the Services or that you provide to us in the course of requesting or receiving services from us. The types of personal information collected include full name, title, company, email address and telephone number. 

How We Use Your Information

We use your personal information for the following purposes: products and services provision; responding to your requests for information or requests to use our Services; improving our Services; customizing the content you see on the Site; billing; identification and authentication; contact; research; and to send you targeted marketing regarding products and/or services which we believe may be of interest to you. We will not use any of your sensitive personal information for a purpose other than its original purpose for which we collected it or the purpose authorized subsequently by you, unless you have provided opt-in consent.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

How Does Fulcrum Network, Inc. Use Personal Information?

We may use Personal Information:

  •  To respond to your inquiries and fulfill your requests, such as to send you requested materials and invitations to events we sponsor, as well as information and materials regarding our products and services.

  • To send you marketing communications, including via email in compliance with applicable laws, that we believe may be of interest to you.

  • To send administrative information to you, for example, information regarding the Sites and changes to our terms, conditions, and policies.

  • To communicate with you and provide you with related customer service.

  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Sites and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our Affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. 

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

 These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

 Analytics

This website collects personal data to power our site analytics, including:

  •  Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

 This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

 We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  •  Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

 We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

 Our payment processor(s), Spiffy, will also collect payment information from you. You can read their privacy policy at https://www.getspiffy.com/privacy-policy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form Block Submissions

 When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our site hosting provider, so that they can provide website services to us. We also share this information with ActiveCampaign for storage and with Zapier for data porting.

Website Visitors

 This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

 Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with ActiveCampaign, our email marketing provider, so they can send these emails on our behalf.

Legal Bases for Processing Your Information

 We rely on the following legal grounds to process your personal information:

  • Performance of a contract – We need to collect and use your personal information to perform our agreement with you to deliver the Service as described in this Privacy Policy.

  • Consent – We may use or disclose some of your personal information such as precise location information as described in this Privacy Policy subject to your consent.

    Legitimate interests – We may use your personal information for our legitimate interests to improve our products and services and the content on our Services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information for our marketing purposes.

Security

 Fulcrum Network takes steps that are reasonably designed to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, including through secure password protection and encryption. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and the Site, and the Site and you, will be free from unauthorized access by third parties. Users of the Site do so at their own risk with respect to such communications.

Transfer and Processing of Data

 For users within the United States, we have adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data in our possession. We comply with state and federal laws governing the protection of personal information.

Data Storage

 Fulcrum Network uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Fulcrum Network. Although Fulcrum Network owns the code, databases, and all rights to the Fulcrum Network courses, you retain all rights to your data. We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case it is no longer personal information.

Disclosure

Fulcrum Network may disclose personally identifiable information under special circumstances, such as in compliance with lawful requests of public authorities, including to meet national security or law enforcement requirements, or when your actions violate the Terms of Service.

Fonts

 This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

 Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  •  Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

 We share this information with Acuity, our scheduling service provider, so that they can provide online booking services to us.

Contact Us

Fulcrum Network, Inc. welcomes your questions or comments regarding the Privacy Policy:

Fulcrum Network, Inc.
25W235 Highview Drive, Naperville, IL 60563
Email address: support@fulcrumnetwork.com

 Effective as of December 5, 2024
Last updated: December 5, 2024